Bookings Terms And Conditions

Booking Terms And Conditions

<p><strong style="background-color: transparent; color: rgb(0, 0, 0);">BOOKING TERMS AND CONDITIONS</strong></p><p><span style="background-color: transparent; color: rgb(0, 0, 0);">At Kilicare Travel, we have established booking conditions for Kilimanjaro climbing and safaris to ensure efficient service for our valued clients.</span></p><p><br></p><p><strong style="background-color: transparent; color: rgb(0, 0, 0);">BOOKING AGREEMENT</strong></p><p><strong style="background-color: transparent; color: rgb(0, 0, 0);">Client Information</strong></p><p><span style="background-color: transparent; color: rgb(0, 0, 0);">When making a booking with Kilicare Travel, it is imperative that clients provide accurate and complete information, including the full names of all participants and their nationalities, for both tour and safari reservations.</span></p><p><strong style="background-color: transparent; color: rgb(0, 0, 0);">Booking Changes</strong></p><p><span style="background-color: transparent; color: rgb(0, 0, 0);">Should any changes to your booking information arise, we kindly request clients to notify us promptly via email. We will do our best to accommodate these changes, taking into consideration any applicable cancellation rules.</span></p><p><br></p><p><strong style="background-color: transparent; color: rgb(0, 0, 0);">DEPOSITS & FINAL PAYMENT</strong></p><p><strong style="background-color: transparent; color: rgb(0, 0, 0);">Deposit Requirement</strong></p><p><span style="background-color: transparent; color: rgb(0, 0, 0);">To initiate the planning and reservation process, a deposit is required. The standard deposit is as follows:</span></p><ul><li><span style="color: rgb(0, 0, 0); background-color: transparent;">30% of the total booking value for camping safaris, day trips, and Kilimanjaro climbs.</span></li><li><span style="color: rgb(0, 0, 0); background-color: transparent;">45% of the total booking value for reservations that include accommodations in hotels and lodges, including glamping safaris.</span></li></ul><p><strong style="background-color: transparent; color: rgb(0, 0, 0);">Confirmation</strong></p><p><span style="background-color: transparent; color: rgb(0, 0, 0);">Your booking with Kilicare Travel will be confirmed only upon receipt of your deposit. We will promptly issue a confirmation notice along with a receipt.</span></p><p><strong style="background-color: transparent; color: rgb(0, 0, 0);">Final Payment:</strong></p><ul><li><span style="color: rgb(0, 0, 0); background-color: transparent;">The final balance can be settled in cash upon your arrival in Moshi.</span></li><li><span style="color: rgb(0, 0, 0); background-color: transparent;">Alternatively, it must be paid no later than 14 days before the scheduled start of the tour.</span></li><li><span style="color: rgb(0, 0, 0); background-color: transparent;">In the event that a reservation is made less than 14 days before the tour's commencement, full payment is required at the time of booking.</span></li></ul><p><br></p><p><strong style="background-color: transparent; color: rgb(0, 0, 0);">CANCELLATION POLICY</strong></p><p><strong style="background-color: transparent; color: rgb(0, 0, 0);">Cancellation Fees</strong></p><p><span style="background-color: transparent; color: rgb(0, 0, 0);">In the unfortunate event of a booking cancellation or a failure to join a tour, Kilicare Travel enforces the following cancellation fees:</span></p><ul><li><span style="background-color: transparent; color: rgb(0, 0, 0);">10% cancellation fee if canceled more than 90 days before the tour starts.</span></li><li><span style="color: rgb(0, 0, 0); background-color: transparent;">30% cancellation fee if canceled 60-89 days before the tour starts.</span></li><li><span style="color: rgb(0, 0, 0); background-color: transparent;">50% cancellation fee if canceled 30-59 days before the tour starts.</span></li><li><span style="color: rgb(0, 0, 0); background-color: transparent;">80% cancellation fee if canceled 15-29 days before the tour starts.</span></li><li><span style="color: rgb(0, 0, 0); background-color: transparent;">No refund if canceled 0-14 days before the tour starts.</span></li></ul><p><br></p><p><strong style="background-color: transparent; color: rgb(0, 0, 0);">FORCE MAJEURE</strong></p><p><strong style="background-color: transparent; color: rgb(0, 0, 0);">Unforeseen Events</strong></p><p><span style="background-color: transparent; color: rgb(0, 0, 0);">Kilicare Travel cannot be held responsible for any changes or cancellations of trips due to circumstances beyond our control, including but not limited to natural disasters, political unrest, war, or other unforeseen events. In such cases, Kilicare Travel will work to reschedule the trip or provide a suitable alternative, and any additional expenses incurred will be the responsibility of the client.</span></p><p><br></p><p><strong style="background-color: transparent; color: rgb(0, 0, 0);">NOTE:</strong><span style="background-color: transparent; color: rgb(0, 0, 0);"> By booking a tour with Kilicare Travel, clients agree to abide by these terms and conditions. It is essential to carefully read and understand these terms before making a booking. Should you have any questions or require further clarification, please do not hesitate to contact us.</span></p>